Steve and Tara – Café Bambini Fairfield Central
As an owner of a business and a manager of large corporate businesses, I was very impressed by the efforts of Chris yesterday.
From the first contact walking through the front door being greeted by a hand shake to closing out the visit with contact details was to a very high standard. His knowledge of product and colours guiding us through the journey was to a high level. Placing chairs near different tables to visually see the end product and sharing the correct assembly. Sharing different ideas of other recent cafe sale combinations etc. Understanding that yesterday was at a early part of our journey to purchase any tables or chairs no deal was undertaken, but the experience of service was exceptional. I would refer anyone with confidence.
In my current business, our huge success is due to the highest customer service possible. I would like to share that in every day sales experience that I encounter from buying a bed and carpet for a house and a car for my daughter all in the last month, I would rate Chris in the top 5% of a sales experience. Well done Chris
We’d been looking unsuccessfully for ages for Bentwood style timber chairs to go with our large Pottery Barn dining table. So we knew the market and when I saw these online I was pleased I was able to make sure they were right just from photos / zoom and questioning the helpful staff. The chairs didn’t have that terrible mass produced look that all the competitors had nor were they a bit flimsy like the Replica ones we almost bought. But the absolute icing on the cake was I was able to pay for them and have the 6 chairs delivered to my Brisbane house within the hour! That’s great service. The chairs are high quality with a great finish and we are happy. Thanks to Olga and Chris from RNI for organising it so seamlessly. We will probably get some more (it’s a big table).
Amanda Cullen – Harley House
Big thank you to Todd at Cafe Solutions.
I requested a series of quotes which were emailed to me almost immediately. Once our order was placed, less than 24 hours later stock was on our door. Not bad since we are based in Melbourne CBD and they are in Queensland. Service was efficient and absolutely trouble free. Great job.
Ann-Maree Lee – The LoveWell Project
We recently had the pleasure of dealing with Cafe Solutions, Brisbane. As a small charity, setting up a social enterprise business we were both budget conscious and time-poor! The Cafe Solutions website was fantastic – easy to navigate, clear images, and super-helpful and quick ‘chat’ options which I used several times to clarify details. Their prices were good – I couldn’t find a better price – as was their very inexpensive delivery fee. There were a few succinct emails and a phone call from Todd who kindly explained additional information about a product: communication in every format was swift and clear. And then, 40 chairs – 8 different styles & colours…Sorry! – were packed and delivered to our site the next day. This was my first experience with Cafe Solutions, but they will be our first port-of-call for future needs. Thanks very much, guys.
Colleen Welsh – One Stop Cafe Cleveland
After a mix up with another company, I sent an online enquiry late Friday evening, within half an hour I received a call back and was helped by Sandra, not only did Sandra make my night by calling me back she also confirmed the tables I needed were in stock and available to collect on Sunday so my new cafe can open on Wednesday, absolute fantastic service. I only wish I’d found cafe solutions much sooner for all my cafe needs. Thank you so much 🙂
Remi Broadway – Central Lounge Bar & Dining
Hi Sandra, Thank you so much for looking after us. Your prices are great, the product quality superb and service is outstanding. I’ll be certain to see when I next need furniture and recommend you to all my colleagues.
Reini Attewell – The Bayside Lady
We would like to commend Kathryn, customer service person at your Dandenong outlet, for her warmth, friendliness and assistance yesterday when we arrived to collect our order.
It is not often that one strikes someone who is as helpful and caring as she was to us.
Her courtesy throughout the ordering and pickup process was impeccable and as such, she is definitely a “keeper” and deserving of any and all reward you make available to her.
We wish her all the very best in her future.
158 Cheltenham Road, Dandenong, VIC 3175
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