Whether you’re starting out from scratch or upgrading or renovating your cafe, furniture plays an important role in setting the tone. It also plays a part in determining the flow; and, lastly, its comfortability dictates whether or not customers will return. Here are 10 top tips to help you decide what type of cafe furniture to buy and where to put it.
Tip #1 Know your customers
If your cafe is set in the heart of the city your customers might expect pared back brick walls, exposed timbers, concrete floors, metal chairs and reclaimed wood table tops. If, on the other hand your cafe is right near the beach, your customers are more likely to expect rattan chairs, white walls, and shiny aluminium tables. It’s likely that your customers could cross over, but be aware of the type of customers your cafe attracts and furnish it with them in mind.
Tip #2 Take a look at your care through the eyes of your customers
Close you eyes and then open them again and try to imagine you’re a customer entering your cafe for the first time. What’s your first impression? Does it look a little tired and dated? Is it in need of more lighting? Is the décor more shabby than chic? Over time you’ve probably got used to its flaws and imperfections but they’re the first things that your customers will notice.
Tip #3 Go visit some other cafes
Visit a few other cafes in your vicinity and use a notepad to jot down what is good and what’s bad about them. Watch how customers move through the cafe and how they make their way to the tables. While you’re at it take a look at your local Starbucks. Although it’s not known for the best coffee, it’s always buzzing so it must be doing something right.
Tip #4 Consider the flow
This means planning the way that your customers will move around your cafe and knowing the best position for your tables and chairs. Try and think of customers as traffic and then work out a clear and concise way of getting from A to B or from the serving counter to their table. If you have serving staff is there room for them to move freely between tables?
Tip #5 Don’t cram your customers in
It can be tempting to squeeze as many tables as possible into your space in order to serve more customers and increase your revenue. However being placed too closely to other customers makes customers feel hemmed in and as if they have no privacy whatsoever. Would you want others nearby to hear every word of your conversation? Instead make sure there is ample space between tables for customers to pull out their chairs to sit down and for staff to move freely in between.
We hope you found the first 5 tops useful and remember to visit us again for part 2 of our top cafe furniture tips. Meanwhile if you’re in need of new cafe furniture we stock a wide range of tables, chairs, and stools to cater or all tastes and budgets. Why not browse our online store or visit our Melbourne showroom.